NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Huong Le
Huong Le
2026-04-16
I’m happy to help
Nancy Thach
Nancy Thach
2026-04-15
This is my third time refinancing with Loan Factory, and I never have to worry about anything. Leo Pham and Don Diep are very professional—they take the time to listen to my needs and find what is best for me and my family. The whole process is always fast and smooth. Highly recommend!
Nguyen ngoc Dung
Nguyen ngoc Dung
2026-04-14
The Loan factory staffs is very nice & enthusiastic !
Kristi Norstrom
Kristi Norstrom
2026-04-10
We financed two loans back to back. One was our second home with a cash out and the other one was our primary home with a lower rate. It took a lot of coordination to make sure the lenders got everything they needed to be able to close before the lock period. They were quick to respond every time we had a question. Great organization and will recommend them to others.
Khoa Le
Khoa Le
2026-04-07
Good job, you did very good jobs
Elizabeth Norman
Elizabeth Norman
2026-03-26
Thanks Phillip and Tyler for their support during my refinance process! They’ve made the documents so much easier and faster than I thought, and responded very quickly as I needed. I hope your business continue to grow and support the community! All the best!
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